StrataPMS / CAMPSPOT VS FIREFLY

Campspot vs Firefly Reservations
side by side.

Both are established campground platforms. This page sticks to what each company says on its own public pages, with links. We make StrataPMS, so we say so, and it’s shown last as a third option, built by an RV park operator for parks that want the software to get out of the way.

Facts checked October 14, 2026 against each company’s own public pages.

Who each one fits

Campspot

A large platform serving more than 3,500 parks, including multi-park and public parks, with revenue tools and a consumer marketplace.

Firefly Reservations

An affordable platform for year-round and seasonal parks, with a free 14-day trial, no contracts and U.S. and Canada support.

StrataPMS (us)

Independent RV parks and campgrounds that want a quieter front desk, guests who are remembered (every stay, their lifetime spend, the household), books that reconcile, and a booking page Google and AI assistants can find. No fees, ever. StrataPMS was built by an RV park operator who got tired of losing about $100K a year to labor waste, lost bookings and lost guests.

Side by side

Where a company doesn’t publish something, we say “Not published” rather than guess. StrataPMS facts come from our own pages.

Side by side, from each company’s own public pages, checked October 14, 2026.
CampspotFirefly ReservationsStrataPMS
Pricing modelBilled monthly. Its Growth Package uses “simple pricing” with a guest-paid booking fee for online reservations. It does not charge per site. Software prices are not published.All plans include all features. A per-unit service fee for each unit booked in a reservation, and a monthly fee for each current long-term reservation. Amounts are listed on its pricing page.One plain monthly price set by your park’s size, and the seven quiet months (October through April) cost half the in-season rate. Every tier is published on our pricing page, and parks above 1,500 sites get a quote.
Fees to guests and parksA guest-paid booking fee on online reservations (Growth Package). Parks can add a surcharge to offset the reservation fee. No software setup fees. Some integrations note that additional fees may apply.Parks can pay the service fee or pass it to the guest with fee rules. Card processing fees depend on the payment processor. No setup fees. Some add-ons are billed monthly.No fees, ever. Your guests never see a fee at checkout, and there’s no setup fee to get your park running.
ContractsNo long-term contracts. Cancel at any time without penalty.No contracts. Cancel anytime.A straightforward monthly subscription under our Master Subscription Agreement.
Setup and trialNo onboarding fees and a dedicated Market Manager for step-by-step setup, with live training, webinars and a certification course. Trial: Not published.A free 14-day trial with no credit card, and dedicated onboarding specialists.Thirty days free, on your own park’s data, with every feature turned on. Or open the public demo right now, no sign-up and no sales call.
Online bookingReal-time cloud reservations, a free mobile-optimized website, and inclusion on the Campspot Marketplace.A 24/7 reservation portal, opened from a button on your existing website.Your park gets its own booking site. Guests book from their phone, pick a site that actually fits their rig, and pay online, without calling the desk.
Site mapA custom interactive booking layout for guests, and grid, map and list reservation views.An interactive map where guests pick the exact spot they want.Your whole park from above, with each occupied pad showing the guest’s own kind of rig. Guests pick their site from the same map.
Long-term and metered billingRecurring guest billing. Metered utilities: Not published.Automatic monthly charges and payments, utility readings, and a paid smart-meter integration.Monthly and seasonal guests run right alongside nightly stays: rent schedules, electric meter reads and utility billing, no spreadsheet on the side.
Point of saleA point-of-sale system that can manage several locations.A built-in point-of-sale register for the campground store.Firewood, ice and merchandise rung up at the desk, plus gift cards, landing on the same books as the stays.
Guest portalGuest reservation edits and online cancellations, plus express check-in and e-signature.Guests make payments, update cards and request changes.My Stay lets guests handle it themselves: pay a balance, add a night, check in and out, cancel within your policy, or report a problem that lands with maintenance as a work order.
Channel integrationsBooking.com, Airbnb and Vrbo integrations (additional fees may apply), plus Mailchimp, HubSpot, Iterable and SimpleTexting.Free OTA integrations with Hipcamp, Vrbo, ReserveAmerica and Airbnb, plus paid gate and SMS options.No OTA channel fees. StrataPMS doesn’t do OTA channel distribution. It’s engineered so Google and AI assistants can send guests straight to your own booking page: each park booking site has a page written for search engines and AI assistants, and links that open straight to open sites for given dates.
Reporting and accountingVisual dashboards, customizable reports, CSV downloads, benchmarking, and cash and accrual accounting.Not published on the pages we checked.Every payment, refund and store sale traces back to the stay or sale behind it. End of Day puts what should be in the drawer next to what you counted, the books are built to reconcile, your bookkeeper gets a workspace of their own, and QuickBooks exports carry it over.
AI and helper featuresAI-powered occupancy prediction and pricing recommendations, dynamic pricing and grid optimization.Not published on the pages we checked.Fifteen AI helpers, each with its own personality and voice, working from your live park data. A new hire can ask how to do something and get walked through it. On a call, the helper finds open sites while the guest talks. Nothing changes until a person confirms it.
SupportCustomer support free of charge, plus dedicated guidance in its Growth Package.Unlimited support on all plans, from a U.S. and Canada based team.Real people at hello@stratapms.com (sales calls don’t live here), backed by our Service Level and Support Policy.
Moving your dataA dedicated onboarding team.Dedicated onboarding specialists.Bring your existing reservations and guests, and we handle the move with you. Compare the totals, and switch when they match.
Multi-parkCampspot Enterprise with multi-park management and Campspot Voyager for portfolios.Not published on the pages we checked.Not offered today. Each park runs in its own separate space.

Be found first

In RMS’s 2026 survey of 1,500 campers, nearly 64% said they discover campsites through online search, now ahead of word of mouth, and 14% already use AI tools during trip research (see Sources). StrataPMS booking sites are built for that: a page written for search engines and AI assistants, and links that open straight to open sites, so the guest lands right on your own booking page.

Who should choose which

Consider Campspot if

  • You want marketplace exposure and revenue tools
  • You run several parks

Consider Firefly Reservations if

  • You prefer per-reservation pricing with no subscription
  • You want free OTA integrations

Choose StrataPMS if

  • Your guests should never see a fee at checkout, and you want no setup fee
  • You slow down for winter and want the quiet months at half price
  • A seasonal hire has to be useful on day one, with a helper to ask
  • You want guests booking on your own page, found on Google and AI assistants
  • You’d rather try the whole thing yourself than sit through a sales call

Before you switch

  1. Run both side by side

    Book a site as a guest, take a phone booking, run a daily close and check a balance in each system before you decide.

  2. Move during the quiet months

    Switching in the off-season gives staff time to learn the new screens before the busy weeks.

  3. Bring your history

    Bring your existing reservations, guests and history, and we handle the move with you.

  4. Check the totals

    Compare guests, stays, deposits and balances against your current records, and switch only when they match.

  5. Read the terms

    Check contract length, cancellation and every fee that applies to you and to your guests.

  6. Plan for your guests

    Tell returning guests where to book next season, and update the booking link on your own website.

STRAIGHT ANSWERS /

Common questions

Email works: hello@stratapms.com

What is the difference between Campspot and Firefly Reservations?+

Going by their own sites, Campspot emphasizes revenue tools like dynamic pricing, a consumer marketplace and multi-park tools. Firefly emphasizes an affordable platform with a free 14-day trial, no contracts and U.S. and Canada support.

How do their fees compare?+

Campspot lists a guest-paid booking fee for online reservations in its Growth Package. Firefly lists a per-unit service fee per reservation booked that parks can pay or pass to guests, plus a monthly fee per long-term reservation. Check each pricing page for current amounts.

Do either require a contract?+

Campspot says it has no long-term contracts. Firefly says it has no contracts. Both say you can cancel anytime.

Where does StrataPMS fit?+

StrataPMS is a third option: a monthly subscription by park size with no fees, ever, off-season months at half rate, and AI helpers that confirm before they act.

How does switching to StrataPMS work?+

Bring your existing reservations, guests and history, and we handle the move with you. Start a free 30-day trial, compare your totals, and switch when they match. See the move.

Is StrataPMS affiliated with Campspot or Firefly Reservations?+

No. Campspot, Firefly Reservations and Staylist are trademarks of their respective owners. StrataPMS is not affiliated with, endorsed by, or sponsored by any of them. Names are used only to identify their products for comparison.

Sources

Checked October 14, 2026. Features and prices change, so confirm with each vendor before you decide. Spotted an error? Email hello@stratapms.com and we will fix it.

Campspot, Firefly Reservations and Staylist are trademarks of their respective owners. StrataPMS is not affiliated with, endorsed by, or sponsored by any of them. Names are used only to identify their products for comparison.

SEE FOR YOURSELF /

Run your own park
in the live demo.