because guests can finish it themselves
A guest who can’t make or change a reservation online picks up the phone. That’s a booking-flow problem, not a guest problem. In Strata, guests book on a phone and handle the rest from My Stay.
TRY STRATAPMS · 30 DAYS FREE
Built to run
the whole park.
The desk, the guests, the store, the sites and the books, in one system.
Simple enough for a new hire’s first shift.
Clear enough that guests book and change their own stays.
No commitments, no sign-ups. Your own private copy of Horizon Ridge, a fictional park.
BUILT FOR RV PARKS & CAMPGROUNDSWhy we built it
WHY STRATA EXISTS /
Built for the people
who run a park.
Good people.
Hard software.
Strata was built for the people who run RV parks and campgrounds.
Good, hardworking park staff struggle with software they can’t learn. They aren’t bad at their jobs. The software is hard. And every day the phone rings with guests who can’t figure out how to book or change a stay online.
Neither of those is a people problem. So we built the system a park needs: one that runs the whole campground, that a new hire can pick up, and that guests can use without calling.
is when staff should be useful
If capable people can’t learn the system, the system failed. Strata follows how the desk really works, and a helper is always there to ask.
or it isn’t a report
Reports that leave things out, or disagree with each other, cost you hours. Every Strata report reads from the same record, so they agree.
not just the reservations
A campground runs a store, long-term sites, maintenance, a cash drawer and the books. Treating it as a reservation manager leaves you in spreadsheets.
THE DEMO / TRY IT
No commitments.
No sign-ups.
Run a park
for ten minutes.
Agree to the short demo terms and we’ll email you a login. Open it, pick who you are, and you get your own private copy of Horizon Ridge, a fictional park, and all of it works: book a stay, move it, extend it, take a payment in demo mode, close the day, check the books, log a repair. Try anything. It’s erased when you’ve been away for a few minutes.
It works on a computer and on a phone.
Pick who you are
- Front deskArrivals, bookings, payments and the park map.
- ManagerEverything at the desk, plus rates, sites and reports. The most complete.
- BookkeeperEnd of Day, the books and the reports.
- MaintenanceWork orders, equipment, parts and who’s on call.
- Camp hostTonight’s arrivals, evening rounds and problem reports.
Talk to Willow out loud
Tap Voice and ask in your own words. Willow answers out loud, and any change waits on a card for your OK.
Book as a guest
With your login, pick a site on the demo park’s booking site, then open My Stay. Nothing is really charged.
Bring a Firefly export
Import the sample export, or your own, into your private copy and see where it all lands.
WHAT STRATA DOES FOR YOU /
Less time on the software.More time on the park.
What changes
when Strata runs it.
Features are easy to list. Here is what they do for your team, your guests and your books.
Your team is ready on day one
Screens follow the way the desk actually works: who’s arriving, who still owes, which site fits this rig. Nobody has to memorize anything. Ask your helper “how do I move this stay?” and it walks you through it, or lays out the change for you to confirm. Each person sees only what their job needs, so a new hire isn’t lost in the owner’s screens. And every screen works on a phone, with the helper one tap away.
How helpers teachGuests book and manage their own stays
Your own booking site, built for a phone. Guests pick a site on your park map that fits their rig, one site or several, and pay online. Later they sign in to My Stay with their email and a link, and see every stay they have with you. They pay the balance, add nights, check in on arrival day and check out, cancel within your policy, and keep their own details current: how to reach them, their rig, the vehicle at the gate, an emergency contact. If something’s wrong at the site, they report it, and it reaches maintenance as a work order. None of it takes a phone call. The park guide answers their questions, and it can talk out loud.
See what guests seeReports you can trust, and finish
Every stay, payment, refund and store sale is recorded once, and every report reads from that one record. The reservation reports, End of Day, the income statement and the balance sheet agree with each other, to the cent. End of Day puts what should be in the drawer next to what you counted. Your bookkeeper gets a workspace of their own, plus exports for QuickBooks.
See the money pathIt runs the campground, not just the calendar
A reservation manager stops at the booking. Strata keeps going: an aerial park map where each occupied pad shows the guest’s own kind of rig, maintenance with work orders, equipment, parts and who’s on call, site blocks, the camp store and gift cards, monthly guests with rent and electric meter billing, groups, a waitlist, weather and air-quality alerts, and the daily close.
Everything it runsA helper at every desk
Fifteen AI helpers, each with its own personality and voice. Ask in plain words and get answers from your live park data. They do the work too: change dates, move a stay to another site, extend it, cancel it, resend a confirmation, email a receipt, or build a new reservation step by step. Every change comes to you as a card to confirm first. Talk to them out loud and they answer in their own voice, even in a noisy room. On a call, Listen mode searches availability while the guest talks.
Meet the helpersSwitching doesn’t mean starting over
Bring your history: guests, stays, deposits and balances. Firefly imports are built in, including the money in its reports, and you can try one in a demo. Compare Strata’s totals with your old system’s, and switch when they match. For anything else, send us your exports.
How the move worksFOR YOUR GUESTS /
Fewer calls.
Happier guests.
Guests sign in
and handle it themselves.
When a guest can’t make or manage a reservation online, they call the desk. So every park on Strata gets My Stay on its booking site. A guest enters their email, taps the link we send, and sees every stay they have with you. From their phone they pay the balance, add nights, check in on arrival day and check out, cancel within your policy, keep their own profile current, and report a problem, which reaches maintenance as a work order. No password to remember, and your desk sees every change.
Their email, then one tap on the link we send.
Upcoming and past stays in one place, with what’s still due.
Site, dates, gate code and balance up front. Pay and check out from the bar at the bottom.
How to reach them, their rig, the vehicle at the gate and an emergency contact, kept current by the guest.
See it on Horizon Ridge, our fictional demo park: try StrataPMS and the login we email opens the guest booking site too. Book a stay (nothing is really charged), then open My Stay with the email you booked with.
IN THE PRODUCT / REAL SCREENS
Horizon Ridge RV Park,
our fictional demo park.
The day,
as it actually looks.
Real Strata screens from the demo, running a full season at Horizon Ridge, a demo park whose guests, stays and payments are all made up. Nothing staged, nothing mocked up.
Start where the day starts: who’s arriving, who’s leaving, who still owes, and what needs doing.
Your park from above. Each occupied pad shows the guest’s own kind of rig. Tap a site for its stays and what you can do next.
“Ira wants one more night.” Willow checks the site is free, works out the new total, and hands you a card to confirm.
Every dollar traces back to a stay, and End of Day shows what you should have and what you counted.
Guests book on your own site, with the park guide there to answer, and manage the stay themselves, so fewer of them call the desk.
MORE THAN A RESERVATION MANAGER /
A campground needsmore than a calendar.
The booking is
where the work starts.
Most park software is built around the reservation. Strata is built around running the park.
The jobA typical reservation managerStrata
Taking the bookingYesOnline, at the desk, or on a call with a helper listening
Changing a stayUsually a phone callGuests add nights, pay and check in themselves, or a helper sets up the change for you to confirm
Training a new hireShadowing and sticky notesScreens that follow the desk, and a helper to ask
The camp storeA separate registerBuilt in, on the same books
Monthly guestsA spreadsheet on the sideRent, electric meter reads and billing
End of dayCount the drawer and hopeExpected next to counted, line by line
ReportsExport, then fix by handComplete, and they agree to the cent
The booksRe-keyed into accountingA bookkeeper workspace and QuickBooks exports
EARLY ACCESS · NO SETUP FEES
Thirty days free.
Every feature.
Sign up now. Parks join early access one at a time, and your 30-day free trial (every feature, every helper) starts the day your park’s account opens. See the pricing.
QUESTIONS WELCOME
Ask about your park.
We’ll answer.
Not a sales call. Just questions: moving over, helpers, books, the trial.
The fastest way to see it is to try it.
S7RAT3 · STRATAPMSA NEW PERSPECTIVE ON YOUR PARK.